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Automation Engineer – Process and Workflow Automation
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We are looking for an Automation Engineer to build intelligent process automation across internal and customer-facing workflows, reducing manual effort for store-agent and back-office tasks.
About the Role
We are looking for an Automation Engineer to build intelligent process automation across internal and customer-facing workflows, reducing manual effort for store-agent and back-office tasks.
Key Responsibilities
- Identify manual, repetitive business processes suitable for automation.
- Build automation workflows using RPA/low-code tools or custom scripts integrated with platform APIs.
- Integrate AI/LLM capabilities into automations where relevant.
- Monitor and maintain automation reliability and error-handling.
- Document automated processes and quantify time/ROI savings.
- Collaborate with Business Analysts and Operations teams to prioritize automation opportunities.
Must-Have Skills & Experience
- 4+ years of hands-on automation experience.
- Experience with RPA tools (UiPath, Power Automate) or custom Python/Node automation.
- Strong API integration skills.
- Experience with workflow/orchestration tools.
- Solid scripting skills.
Good to Have
- Exposure to AI-assisted or agentic automation.
- Telecom or retail back-office process experience.
- Experience with low-code platforms.
Role Details
- Experience - 4-7 Years
- Location - Hyderabad, India
- Work Mode - Hybrid
- Employment - Contract-to-Hire
- Domain - Process Automation / RPA / AI-Assisted Automation
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